How long will it take to receive my order?
Sketchdog products are created after orders are received, then they are packed and shipped. Our turnaround time to produce products is two business days. Our shipping timeframe is an additional 2-8 business days.
What if I never receive my order?
Check with your post office and make sure they’re not holding it for you. If your order can’t be located, e-mail us and we’ll make sure you receive it.
What if I’m unhappy with my order?
E-mail us and we’ll take care of you.
From where is my order sent?
Products are sent from our location in Tucson, Arizona and from our affiliates’ warehouses across the country.
How much is shipping?
It varies according to the product. When you check out, your shopping cart will calculate your total shipping costs.
Who will deliver my order?
We utilize a few different carriers for package delivery, including USPS, UPS and FedEx. The carrier will vary, depending on what you order.
Can I track my order?
We will e-mail you and let you know when your order is shipped and when to expect it. If the package carrier for your order provides additional information, we will e-mail it to you.
How can I pay for my products?
You can pay with a credit card or PayPal.